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Contact Lincoln Financial Group Customer Service

Lincoln Financial Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 454-6265
Call customer service
Send Message

Customer Service:

  • (651) 450-4064
    EQ Shareowner Services
  • (402) 361-7300
    Omaha, NE
  • (800) 662-6142
    Policies originally issued by Sovereign
  • (866) 835-3223
    Policy prefix specific contact information
  • (212) 250-7127
    Statistical Supplement
  • (212) 446-9439
    Statistical Supplement
  • (917) 343-7160
    Statistical Supplement
  • (860) 724-1203
    Statistical Supplement
  • (646) 561-6248
    Third-Party Analysts
  • (703) 312-1890
    Third-Party Analysts
  • (646) 855-5716
    Third-Party Analysts
  • (212) 526-1561
    Third-Party Analysts
  • (212) 816-3457
    Third-Party Analysts
  • (212) 325-5069
    Third-Party Analysts
  • (860) 676-7324
    Third-Party Analysts
  • (212) 622-6397
    Third-Party Analysts
  • (860) 722-5930
    Third-Party Analysts
  • (212) 761-4132
    Third-Party Analysts
  • (804) 782-4008
    Third-Party Analysts
  • (866) 541-9693
    Warrant Agent, EQ
  • (800) 487-1485
  • (877) 275-5462
  • (202) 942-8090

Ethics Hotline:

  • (800) 381-8482

Lincoln Financial Group Emails:

Claims
Customer Service
Media
Is this your business?

How to Contact Lincoln Financial Group Customer Service?

Most Popular Number:

(800) 454-6265
Total calls: 109 Issues resolved: 6 Last call: Apr 17, 2025
author avatar
PissedConsumer Reporter

The Lincoln Financial Group phone number for customer service is 1-800-423-2765. You can use this Lincoln Insurance phone number for general information and questions about benefits from your employer. The Lincoln Financial customer service hours are Monday to Thursday from 8 a.m. to 8 p.m. ET and Friday from 8 a.m. to 6 p.m. ET.

The Lincoln Life Insurance phone number for Individual Life Claims and Death Claims is 1-800-487-1485. It operates during the following Lincoln Financial hours: Monday through Friday from 8 a.m. to 6 p.m. ET. The team dealing with other claims is available at this helpline Monday to Friday between 8 a.m. and 5 p.m. ET.

You can email Lincoln Financial Group customer service via CustServSupportTeam@LFG.com. The advisors at this Lincoln Financial customer service contact provide general information and assist with your issues. If you need to discuss claims-related questions with the Lincoln Life Insurance customer service team, write to claims@LFG.com. To learn more about benefits from employers, email clientservices@LFG.com for information. You can contact the company about individual claims using the following email: IndividualClaims@LFG.com.

The Annuity Death Claims can be sent to DeathClaimForms@LFG.com. The Lincoln National Life Insurance company address for Group Variable Annuity forms is GroupVariableForms@LFG.com. Note that the acceptable file formats for these forms are .PDF, .TIF, .PNG.

The Lincoln Financial Group mailing address for list-billed and self-billed groups, adjustments or changes, voluntary coverage inquiries, COBRA, and STD/LTD is Lincoln Financial Group, PO Box 2616, Omaha, NE 68103-2616.

The Lincoln Financial Group address for Life Insurance customer service is Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. To contact the Help Center about Long-Term Care Resources, write to regular mailing addresses: Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. You can also use this overnight address: Lincoln Financial Group, 100 N. Greene St., Greensboro, NC 27401.

The Lincoln Financial dental claims address is Lincoln Financial Group, Dental Claims Input Center, PO Box 3464, Omaha, NE 68103-0464.

Lincoln Financial Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    74% phone 26% email
  • The best phone number to call Lincoln Financial Group is 8004546265. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as Lincoln Financial Group may ask you for the following information to identify you as a customer: social security number, order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Lincoln Financial Group Website:

Lincoln Financial Group Help Center:

Corporate Office Address:

Lincoln Financial Group
150 N. Radnor-Chester Road
Radnor, Pennsylvania 19087
United States

Other Info (opening hours):

MAILING ADDRESS:

P.O. Box 21008

Greensboro, NC 27420-1008


Other Location:

100 North Greene Street

Greensboro, NC 27401


8801 Indian Hills Drive,

Omaha, NE 68114


1300 South Clinton Street,

Fort Wayne, IN 46802


350 Church Street,

Hartford, CT 06103


One Granite Place,

Concord, NH 03301


2005 Market St,

Philadelphia, PA 19103

More contact details

Fax:

+1 (800) 819 1987

Lincoln Financial Group Rating Based on 86 Reviews

Rating details

1.3
more details
Reliability
Customer service
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Lincoln Financial Group Customer Service Calls

121 TOTAL
CALLS
03:55 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lincoln Financial Group?

Product/ Service Question:

  • “Loan”
  • “Car insurance”
  • “Need copie of burial insurance policy”

Request for Information Question:

  • “Some questions to ask the reprentative(808)”
  • “Assistance getting into my account”
  • “Request a brochure”

Account Question:

  • “Account”
  • “Unable to reset password”
  • “Account information”

Payments and Charges Question:

  • “Payment”
  • “Payments”
  • “Bill”

Employment Question:

  • “Switch over 401k”
  • “401k withdrawal”
  • “Want information about taking money out of my 401k”

Return/ Replace Question:

  • “Need to make beneficiary changes”
  • “Change of address”

Activation/ Cancellation Question:

  • “Cancel account”

Cards Question:

  • “Change bank card”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Web site”

Shipping and Delivery Question:

  • “I have not received my annuity which was due November 18, 2023”

Other Question:

  • “Need some info on my bLance”
  • “Need money”
  • “401”

Compare Lincoln Financial Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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