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Contact Lincoln Financial Group Customer Service

How to Reach a Person at Lincoln Financial Group

Verified Contact Information

Toll-Free Number:

  • 1-800-454-6265
Call Now
Send Message

Customer Service:

  • 1-651-450-4064
    EQ Shareowner Services
  • 1-800-423-2765
    Group Insurance Members
  • 1-402-361-7300
    Omaha, NE
  • 1-800-662-6142
    Policies originally issued by Sovereign
  • 1-866-835-3223
    Policy prefix specific contact information
  • 1-212-250-7127
    Statistical Supplement
  • 1-212-446-9439
    Statistical Supplement
  • 1-917-343-7160
    Statistical Supplement
  • 1-860-724-1203
    Statistical Supplement
  • 1-646-561-6248
    Third-Party Analysts
  • 1-703-312-1890
    Third-Party Analysts
  • 1-646-855-5716
    Third-Party Analysts
  • 1-212-526-1561
    Third-Party Analysts
  • 1-212-816-3457
    Third-Party Analysts
  • 1-212-325-5069
    Third-Party Analysts
  • 1-860-676-7324
    Third-Party Analysts
  • 1-212-622-6397
    Third-Party Analysts
  • 1-860-722-5930
    Third-Party Analysts
  • 1-212-761-4132
    Third-Party Analysts
  • 1-804-782-4008
    Third-Party Analysts
  • 1-866-541-9693
    Warrant Agent, EQ
  • 1-800-487-1485
  • 1-877-275-5462
  • 1-202-942-8090

Emergency/ Hotline:

  • 1-800-381-8482
    Ethics Hotline

Claims:

deathclaimforms@lfg.com
Qualified Claimant's Statement
claims@lfg.com
individualclaims@lfg.com

Customer Service:

clientservices@lfg.com
custservsupportteam@lfg.com

Jobs/ Career:

groupvariableforms@lfg.com
Retirement plan resources

Media:

lincolnfacebook@lfg.com

Lincoln Financial Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lincoln Financial Group Phone Number
1 (800) 454-6265
Average Calls duration
3 minutes
Most Popular Lincoln Financial Group Email Address
custservsupportteam@lfg.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, account and request for information
View full overview

How to Contact Lincoln Financial Group Customer Service?

The Lincoln Financial Group phone number for customer service is 1-800-423-2765. You can use this Lincoln Insurance phone number for general information and questions about benefits from your employer. The Lincoln Financial customer service hours are Monday to Thursday from 8 a.m. to 8 p.m. ET and Friday from 8 a.m. to 6 p.m. ET.

The Lincoln Life Insurance phone number for Individual Life Claims and Death Claims is 1-800-487-1485. It operates during the following Lincoln Financial hours: Monday through Friday from 8 a.m. to 6 p.m. ET. The team dealing with other claims is available at this helpline Monday to Friday between 8 a.m. and 5 p.m. ET.

You can email Lincoln Financial Group customer service via CustServSupportTeam@LFG.com. The advisors at this Lincoln Financial customer service contact provide general information and assist with your issues. If you need to discuss claims-related questions with the Lincoln Life Insurance customer service team, write to claims@LFG.com. To learn more about benefits from employers, email clientservices@LFG.com for information. You can contact the company about individual claims using the following email: IndividualClaims@LFG.com.

The Annuity Death Claims can be sent to DeathClaimForms@LFG.com. The Lincoln National Life Insurance company address for Group Variable Annuity forms is GroupVariableForms@LFG.com. Note that the acceptable file formats for these forms are .PDF, .TIF, .PNG.

The Lincoln Financial Group mailing address for list-billed and self-billed groups, adjustments or changes, voluntary coverage inquiries, COBRA, and STD/LTD is Lincoln Financial Group, PO Box 2616, Omaha, NE 68103-2616.

The Lincoln Financial Group address for Life Insurance customer service is Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. To contact the Help Center about Long-Term Care Resources, write to regular mailing addresses: Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. You can also use this overnight address: Lincoln Financial Group, 100 N. Greene St., Greensboro, NC 27401.

The Lincoln Financial dental claims address is Lincoln Financial Group, Dental Claims Input Center, PO Box 3464, Omaha, NE 68103-0464.

PissedConsumer Club

Contact Information

Lincoln Financial Group Website:

Lincoln Financial Group Help Center:

Corporate Office Address:

Lincoln Financial Group
150 N. Radnor-Chester Road
Radnor, Pennsylvania 19087
United States

Other Info (opening hours):

MAILING ADDRESS:

P.O. Box 21008

Greensboro, NC 27420-1008


Other Location:

100 North Greene Street

Greensboro, NC 27401


8801 Indian Hills Drive,

Omaha, NE 68114


1300 South Clinton Street,

Fort Wayne, IN 46802


350 Church Street,

Hartford, CT 06103


One Granite Place,

Concord, NH 03301


2005 Market St,

Philadelphia, PA 19103

More contact details

Fax:

+1 (800) 819 1987

Why Customers Call Lincoln Financial Group?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 38%
  • Product/ Service 17%
  • Request for Information 12%
  • Account 11%
  • Payments and Charges 7%
  • Employment 5%
  • Return/ Replace 4%
  • Activation/ Cancellation 1%
  • Shipping and Delivery 1%
  • Staff 1%
  • Website/ Application 1%
  • Cards 1%

Customer Inquiries & Issues

38%
  • "Get money from my plan"
  • "Get my blance"
  • "Follow up on previous call"

Product/ Service

17%
  • "Policy payment"
  • "Retirement withdrawal"
  • "General about retirement loan"

Request for Information

12%
  • "Check my balance"
  • "Updated Broker/Dealer"
  • "Can in"

Account

11%
  • "Unable to reset password"
  • "Password reset"
  • "Close my account"

Payments and Charges

7%
  • "Payment"
  • "Payments"
  • "Bill"

Employment

5%
  • "401 k"
  • "Switch over 401k"
  • "401k withdrawal"

Return/ Replace

4%
  • "Owner ship change"
  • "Need to make beneficiary changes"
  • "Change of address"

Activation/ Cancellation

1%
  • "Cancel account"

Shipping and Delivery

1%
  • "I have not received my annuity which was due November 18, 2023"

Staff

1%
  • "Customer service"

Website/ Application

1%
  • "Web site"

Cards

1%
  • "Change bank card"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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